Support Email : courses@iiems.in 
Kottayam, Ernakulam, Trivandrum, Tamil Nadu Support Email : courses@iiems.in Kottayam, Ernakulam, Trivandrum, Tamil Nadu Welcome to the Indian Institute of Emergency Medical Services (IIEMS). These Terms and Conditions ("Terms") govern your access to and use of our website (www.iiems.org), training programs, courses, services, and any related facilities provided by IIEMS.
By registering for our courses, accessing our website, attending our training programs, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our services or register for our courses.
IIEMS is a premier Emergency Medicine, Trauma Care, Emergency Medical Services, and Disaster Management training institute headquartered in Kerala, India. We are an American Heart Association (AHA) authorized International Training Center (ITC) providing certified training programs including:
Participants must meet the specific eligibility criteria for each course as outlined in the course description. Some courses are designed exclusively for healthcare professionals (doctors, nurses, paramedics, EMTs, respiratory therapists, etc.), while others are open to the general public.
Upon successful registration, participants will receive a confirmation email with course details, schedule, venue, and any pre-course requirements. It is the participant's responsibility to review this information carefully.
IIEMS reserves the right to cancel or reschedule any course if minimum enrollment numbers are not met. In such cases, registered participants will be notified and offered alternative dates or locations.
All participants are expected to maintain professional and respectful conduct throughout the training. IIEMS reserves the right to dismiss any participant who:
Dismissed participants will not be eligible for certification and will not receive any refund or compensation.
To receive certification, participants must:
Most certifications are valid for two years from the date of issuance. It is the certificate holder's responsibility to track expiration dates and enroll in renewal courses as needed.
Requests for duplicate certificates must be made in writing and may be subject to additional fees as determined by the certifying organization.
All course materials, including but not limited to manuals, videos, presentations, handouts, and digital content provided during training, are the intellectual property of IIEMS and/or the respective certifying organizations (American Heart Association, ITLS, PHTLS, etc.).
Participants are granted a limited, non-exclusive, non-transferable license to use course materials solely for personal educational purposes. Participants may not:
Important Notice: The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such courses, except for a portion of fees needed for AHA course materials, do not represent income to the AHA.
During training sessions, IIEMS may capture photographs and video recordings for educational, promotional, and quality improvement purposes. By participating in our courses, you grant IIEMS the right to:
Participants who do not wish to be photographed or recorded must inform IIEMS in writing prior to the course commencement.
IIEMS collects and processes personal information including name, contact details, professional credentials, course performance data, and other information necessary for course administration and certification.
Your information will be used for:
IIEMS may share participant information with:
IIEMS will not sell or rent your personal information to third parties for marketing purposes.
IIEMS implements reasonable security measures to protect participant data. However, no system is completely secure, and IIEMS cannot guarantee absolute security of information transmitted or stored.
IIEMS reserves the right to cancel or reschedule courses due to:
In such cases, participants will be notified as soon as possible and offered the option to transfer to another scheduled course or receive appropriate resolution as per IIEMS policy.
All courses are conducted for educational and training purposes only. While IIEMS strives to provide high-quality instruction based on current guidelines and best practices, the training does not guarantee:
Participants are responsible for maintaining their skills and knowledge through regular practice and recertification. IIEMS is not liable for any outcomes resulting from the application or misapplication of skills learned during training.
IIEMS may provide links to third-party websites, resources, or services. IIEMS is not responsible for the content, accuracy, or availability of such third-party resources.
When using the IIEMS website (www.iiems.org), you agree to:
If you create an account on our website:
While IIEMS strives to maintain website availability, we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, updates, technical issues, or other circumstances beyond our control.
All IIEMS instructors are certified by the respective certifying organizations and undergo regular training and updates. However:
IIEMS provides state-of-the-art training equipment including manikins, AEDs, medical simulation devices, and other necessary materials for hands-on training. Participants must:
Participants may be held responsible for willful damage to equipment or facilities.
Participants are responsible for bringing any required personal items as specified in pre-course communications (e.g., writing materials, comfortable clothing, etc.).
Certification through IIEMS courses does not:
Participants must understand and comply with their professional scope of practice, local regulations, and workplace policies when applying learned skills.
Most certifications require renewal every two years. It is the certificate holder's sole responsibility to:
IIEMS may send courtesy reminders about upcoming expirations but is not responsible for lapsed certifications.
IIEMS is committed to providing high-quality training and addressing concerns promptly. If you have a complaint or grievance:
IIEMS reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of our services after changes constitutes acceptance of the modified Terms. Participants are encouraged to review these Terms periodically.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or the use of IIEMS services shall be subject to the exclusive jurisdiction of the courts in Kerala, India.
These Terms and Conditions, together with any course-specific terms communicated during registration, constitute the entire agreement between you and IIEMS regarding the use of our services and supersede all prior agreements and understandings.
If you have any questions about these Terms and Conditions, please contact us:
Email: courses@iiems.in
Website: www.iiems.org
Training Centers:
Acknowledgment: By registering for our courses or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
